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Using the site and registration
How does the site work?
Will it cost me to use bidabooking.com?
Why do I need to give you my paypal account?
How do you verify my paypal account?
I’ve changed my email address how do I update it on bidabooking.com?
I’ve forgotten my password, how can I log in?
I have forgotten my username, how can I log in?
Property Owner / seller
My property is in a destination that bidabooking.com is not currently listing. Can I load my property?
Why can’t I get my photo’s to upload?
How do I re-auction my property for different dates?
How do I modify my property details?
How do I know that I can guarantee a minimum amount for my property?
How do I set the BuyNow Price option after I have entered my property details?
What if someone selects the BuyNow price?
How do I restart an expired auction?
How do I know if the person bidding is reliable?
Why can I not view the ratings on an expired auction?
How do I collect payment for my property if I sell it?
Holiday maker / Tourist
How can I see what I have bid on?
How can I see what I am currently bidding on?
I have a question about the property I’m bidding on / want to bid on?
How do I know the property owner is reliable and telling the truth?
What’s the difference between placing a bid and selecting the BuyNow option?
How do I pay for my accommodation once I have won an auction?
Can’t find the answer to your question?
Contact bidabooking.com with your question
How does the site work?
Using the site couldn’t be easier and registration is free!!!
1. Simply Click on the registration button at the top left and fill in your details.
2. Using our search tool, select the type of property and location you are looking for. (if you wish to widen your search just leave the required field as the default)
3. View the properties currently for auction that meet your requirement (you will see that time remaining for the auction and the current bid price on the right)
4. Start bidding.
5. Once you have successfully won the auction, you will be asked to contact and pay the owner before they send you directions and key collection details.
See it’s easy, Simply… LOOK, BID, BOOK!!!
If you are a property owner and wish to find out just how easy it is for you to list your rental availability on our site, please view the Owners Guide.
Will it cost me to use bidabooking.com?
If you are a property owner looking to add your property into an auction on bidabooking.com you will not be charged for listing it. However we will collect an 8% fee on the final sale price if you are successful in selling your property on our site. If you choose to use the BuyNow option then the fee will be 10% of your BuyNow Price.
Bidding on properties listed on bidabooking.com is completely free you will not be charged for using the site. However you will be liable to pay any costs incurred if you are successful at winning an auction.
Why do I need to give you my paypal account?
Property Owner/Seller – Loading your property onto bidabooking.com is free, however we do charge a final sales % fee on any successful sales. We verify your paypal account information at the time of registration to ensure you have the ability to pay any fees. Without these fees this site is unable to operate on a no sale no fee basis.
Holiday Maker/Bidder – Using the site is free, however to help safeguard our properties owners we verify your paypal account information at the time of registration to ensure you have the ability to pay for any purchase you should make.
How do you verify my paypal account?
Bidabooking.com will collect 0.01p from your paypal account upon registration to ensure that your account is active. This fee is refundable upon request.
I’ve changed my email address how do I update it on bidabooking.com?
Log into your personal area and go to edit my profile. Here you can update any of your personal details.
I’ve forgotten my password, how can I log in?
Enter your username, and click on forgotten password. An email will be sent to you with a temporary password so that you can log in and reset your password to something you remember.
I have forgotten my username, how can I log in?
Email info@bidabooking.com and we will verify your username for you. We do not have access to your password to ensure that no one else can gain access to your account. If you have forgotten your password as well then you will need to click on the forgotten password link and a temporary email will be sent to the email account you gave us upon registration.
My property is in a destination that bidabooking.com is not currently listing. Can I load my property?
This is not a problem. Bidabooking.com is a worldwide service. If you find that the location of your property is not loaded in our current database, you are able to free type the country, region and/or resort and we will add it to our search menu.
Why can’t I get my photo’s to upload?
All uploaded photos need to be in JPEG, GIF or PNG format.
Avoid special symbols like /,(),",',\, etc. in the name of your image to upload
Avoid large image sizes (preferably max size 800x600)
You may only load a maximum of 4 photos per property form.
How do I re-auction my property for different dates?
If you wish to re-enter your property into auction for different availability dates go to your personal area. Click on ‘view properties I have loaded’ select which property from the list and click on the edit button next to the buy button under the time clock. Scroll to the date section and amend as you wish before clicking the modify button at the bottom of the page.
How do I modify my property details?
Once in your personal area, click on ‘view properties I have loaded’ select the property you wish to modify from the list and click on the edit button which is next to the buy button under the time clock on the left hand side. Amend the areas you wish to change before clicking the modify button at the bottom of the page.
How do I know that I can guarantee a minimum amount for my property?
We know you would rather rent your property for something then leave it sitting empty, bringing no income? However we also know that renting your property costs you money as well. Therefore we offer you the option of setting a reserve price to ensure that you do not allow your property to sell in auction for anything less than the minimum amount you can afford taking into account your costs.
How do I set the BuyNow Price option after I have entered my property details?
To turn on the BuyNow option, log into your personal area and click on ‘view properties I have loaded’ select the correct property from your list and click the buy button under the time clock on the left hand side.
What if someone selects the BuyNow price?
By selecting the BuyNow price that bidder is prepared to pay the amount you have specified meaning your property will be removed from auction as long as they pay the full asking price. In the event that the auction bids are already equal to or more than your BuyNow price this option will become invalid and will be removed. In the event it is selected and the auction bids are below your BuyNow Price your auction will be terminated and the sale will be awarded to the bidder who selected BuyNow.
How do I restart an expired auction?
Once logged into your personal area click on the ‘view properties I have loaded’ select the property you wish to restart and click on the clock on the left hand side.
How do I know if the person bidding is reliable?
We also run a rating system for all registered bidders on bidabooking.com. Every time they make a purchase using the site they will be rated. Both their rating and any comments made about them can be viewed from your personal area. Click on the link to view properties I have added. Scroll down to the property that has bids and you will see this highlighted in pink. Click this and a pop up box will appear giving full details of all bidders currently competing for your property.
Why can I not view the ratings on an expired auction?
You will only be able to view comments on bidders when you auction item is live.
How do I collect payment for my property if I sell it?
You can choose what methods of payment you will expect, however bidabooking.com can facilitate paypal to make this process simply straight forward and secure for you. However if you wish to collect payment through other methods such as bank transfer or cheque you may do so. On completion of the auction and payment of your fee to bidabooking.com contact information for the auction winner will be released to you by email leaving you free to contact the winner directly to arrange your payment collection.
How can I see what I have bid on?
Log into your personal area and click on view history. All previous bids you have placed will be recorded here for your reference
How can I see what I am currently bidding on?
Log into your personal area and click on view current. This will display all properties you are currently bidding on.
I have a question about the property I’m bidding on / want to bid on?
At the bottom of the property detail page in the property owners feedback box on the left is a link for you to email any question you may have prior to purchasing the property. This will open up your email account (normally outlook) and your question will be forwarded directly to the property owner asking them to respond.
How do I know the property owner is reliable and telling the truth?
We have a rating system in place so that all previous bidders can rate the property and owner. This information is listed at the bottom of the property details page and is a star rating. 1 – 5. In addition you can view the comments that people have made about the property or its owner by clicking the link on this section entitled ‘view comments about this seller’.
What’s the difference between placing a bid and selecting the BuyNow option?
When you place a bid you are making an offer on a rental property for what you think its worth and what you are prepared to pay. By selecting the BuyNow option you are committing to buy that holiday rental for the price specified by the owner, this will guarantee the property is yours for that duration at that price, and will remove the item from auction meaning no one else can beat you to it.
How do I pay for my accommodation once I have won an auction?
Once you have won the item in auction an email will be sent to you with the property owners contact information and preferred method of payment. A similar email will be sent to the owner with your contact information. It is then down to you and owner to settle payment directly between you Bidabooking.com does not take or hold payments for properties listed on its site.
How can I see what I am currently bidding on?
Email your question to us and we’ll come back to you with an answer: question@bidabooking.com |
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